50 Activities for Conflict Resolution
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50 Activities for Conflict Resolution

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Authors: Jonamay Lambert & Selma Myers

One of our best sellers, this is a collection of excellent reproducible conflict resolution activities that assist individual’s in determining their conflict resolution style, determine the role conflict plays in the workplace, improve interpersonal communication in the workplace, help individuals overcome concerns about conflict and various ways of resolving the related issues. Quantity discounted pricing.
This collection of conflict resolution activities, self-assessments, and exercises is especially useful as a resource to introduce the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity.

The book is fully reproducible and flexibly organized in two sections. Part One includes twenty-five interactive group learning activities to explore conflict and provide practice in skills that help to resolve it. Part Two consists of twenty-five individualized exercises and assessments that are ideal for pre-work prior to group training sessions, or they can be distributed to participants for their own self-development. All of the conflict resolution activities and assessments are reproducible and include participant materials and notes for the instructor.

Selected Contents

Part One: Group Workshop Activities
  • Two Responses to Conflict: Fight or Flight
  • How Can We Both Win? A Quick Demonstration
  • Individual Conflict Styles: A Zoological Approach
  • Approaches to Conflict: Role Play Demonstration
  • When Conflict Creates Stress, Don't Just Stand There...
  • Introduction to Listening: A Self Inventory
  • Red Flags
  • Benefits and Barriers: Exploring Third Party Intervention
  • Mismatched? Are You Reading the Non-Verbal Cues?
  • Constructive or Destructive Conflict: Lessons to be Learned
  • Gaining a Different Perspective
  • Assumptions: Who Needs 'Em?
  • Portrait of a Peacemaker
  • What Kind of Question is That?
  • Third-Party Mediation
  • Formulating Clear Agreements
Part Two: Individualized Exercises and Assessments
  • Self-Assessment in Dealing with Differences
  • Analyzing A Conflict: Is It Worth Getting Into?
  • In the Heat of the Moment
  • How to Deal with Hot Buttons
  • Resolving a Conflict through Planning
  • Mediation: Test Your Knowledge
  • First Thoughts About Others: Perception IQ Quiz
  • Uncovering the Hidden Agenda
  • Your Turn: A Non-Judgmental Exercise
  • Supportive Listening: What's Your Score?
  • Escalate vs. Acknowledge: The Choice is Yours
  • Eight Different Points of View
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