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The Manager's Pocket Guide to Corporate Culture Change (MPGCC)
The Manager’s Pocket Guide to Corporate Culture Change provides a systematic approach for defining an organization's shared values and mobilizing people behind those values. Managers learn a logical method to lead to change in order to achieve desired transformation in corporate culture.
Price: $16.95
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Superior Client Service for Financial Institutions: Trainer's Package (SCSCC)
This complete training program makes it easy to teach any number of employees the interpersonal communication skills needed to create superior interactions with financial clients. While the materials focus on providing service by phone, many of the concepts translate readily into face-to-face interactions.
Price: $399.95
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The Manager's Pocket Guide to Generation X (MPGGX)
This book explains in simple terms what makes Generation X employees different, and how to put their unique skills and characteristics to work on behalf of your organization. An essential resource for managers to recruit, train, motivate, and retain young employees.
Price: $16.95
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The Visionary Leader: Trainer's Guide (VLTG)
The Visionary Leader Trainer's Guide includes technical information on the development of the instrument, detailed training designs, a lecture on leadership, and overhead transparency masters.
Price: $99.95
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Journey of the Accidental Leader (TJAL)
You’re looking around for a leader – someone else to take charge – when the responsibility to take action falls upon you. Here’s a fictional story that will ensure you’re up to the challenge of unexpectedly becoming a leader.
Price: $17.95
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Service Leadership Facilitators Guide (SLTFF)
This training is designed for managers and executives. It teaches 10 proven strategies for creating a service culture in your organization. There are lesson plans for 1 or 2 day workshops and there are 72 power point slides.
Price: $195.00
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Assessment Book: Applied Strategic Thinking & Performance Improvement Through Self-Assessment(THAB)
Individuals, teams and organizations make decisions everyday intended to improve performance. But, too often, they rush into finding the solution before defining the problem.
Price: $39.95
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50 Activities for Self-Directed Teams - Electronic Delivery
Implement successful self-managed teams in your organization. Teach team leaders and team members how to resolve tream conflict, assess their performance, hold meetings, build trust, solve problems and GET RESULTS.
Price: $175.00
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Visionary Leader- Self 5 Pack (VLSQ)
This research-based, 40 item assessment helps leaders determine what changes or further skill development are required for them to make full use of their capabilities for visionary leadership. Questionnaire results create a profile of your preference for being a Visionary Thinker, Organization Builder, or Organization Planner. Use multi rater version to compare self and other views.
Price: $74.95
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The Managers Pocket Guide to Innovation (MPGINN)
Innovation is necessary – for your survival and your organization’s. But the process is fraught with obstacles. How can you keep yourself and your team moving forward? You start with this how-to guide to innovation written specifically for today’s busy manager.
Price: $16.95
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