The Heart of Empathy

What does it take to be a helper in the 21st century? The distinguished authors of this powerful book combine a lifetime of research, development and practice in human behavior and development to define the answer. The result is a single, thought-provoking volume that should be required reading for every individual.

Whether you are a manager, boss, co-worker, counselor, teacher or parent, the implications of empathy are profound. When helpers are trained to relate effectively at all levels of the organization – ups and sideways as well as down – they and the recipients achieve mutual goals. When recipients are trained directly in relating effectively, they achieve their individual goals.

Why do you engage in the helping process? Your immediate answer may be: To take those you help where they want or need to go.

Now, here’s the answer of the distinguished authors of this inspiring book: To maximize human growth potential. And, in The Secrets of Helping, they tell you how the helping process all works.