Advanced Search
 
*Products By Subject
Marquee Products
New Products
Coaching & Mentoring
Communication & Interpersonal Skills
Conflict Management
Conflict Mgmt - Books
Conflict Mgmt - Course Materials
Conflict Mgmt - Videos
Customer Service
Diversity
Employee/Career Development
Ethics
Hiring & Selection
Human Resources
Leadership & Management
OD & Consulting Tools
Personality/Emotional Intelligence
Problem Solving & Creativity
Sales & Negotiation
Sexual & Workplace Respect
Teams & Team Building
Training & Development Tools
Wellness & Safety
Other
Licenses
About Us
Contact Us
Help
Distributors
Int'l Partnerships
DCI-t.jpg
Dealing with Conflict Instrument - 5 Pack (DCI)
 
The Dealing with Conflict Instrument presents five conflict-handling styles that are effective ways of dealing with conflict: accommodate, avoid, compromise, compete, and collaborate. With this instrument it is easy for participants to learn the positive uses of each style and the most appropriate conflict style to use in a specific business circumstance.
Price: $37.50
  INSIGHTS FOR TRAINING AND DEVELOPMENT  
 
DCLG-t.jpg
Dealing with Conflict Leaders Guide (DCLG)
 
This flexible Instructors Guide enables a trainer to lead a workshop on conflict resolution styles by facilitating and interpreting the Dealing with Conflict instrument. Training can range from 2 hours to a full day according to your need. There are individual modules on exploring conflict, understanding your style, which style to use, improving your conflict management, and advanced techniques for competition and collaboration.
Price: $49.95
    
 
DC360-sm.jpg
Dealing with Conflict 360- 5 Pack (DC360)
 
The Dealing with Conflict Instrument presents five conflict-handling styles. The five styles; accommodate, avoid, compromise, compete, and collaborate, encompass all the effective ways of dealing with conflict. By completing the Dealing with Conflict Instrument-Self, participants will learn about their own natural style tendencies, while the information gathered from the DWCI 360-Degree Feedback set will give them insight into how they are perceived by others when resolving conflicts. The combined results of these assessments indicate which styles of conflict resolution need the most improvement.
Price: $74.75
  INSIGHTS FOR TRAINING AND DEVELOPMENT  
 
CSI-t.jpg
Conflict Style Inventory- 5 Pack (CSI)
 

This self scoring assessment uses responses to 10 mini cases to provide participants with a conflict profile that displays their use of 5 styles: Problem solving, Smoothing, Bargaining, Forcing, and Avoiding. This instrument simplifies training by orienting most conflict resolution toward the problem solving/collaborative style which research shows is consistently the most successful strategy.
 
This revised and improved edition includes new scales to measure a team's approach to conflict as well as each individual's approach.

Price: $37.50
  SASHKIN  
 
CSITG-t.jpg
Conflict Style Inventory Trainer Guide (CSITG)
 

This Trainers Guide for the Conflict Style Inventory provides 2-hour, 4-hour and full day workshop outlines on teaching conflict resolution skills. This guide includes detailed explanations of the 10 mini-cases in the questionnaire, information on validity and excercises that include a role play based on one of the cases.

Price: $24.95
  SASHKIN  
 
MCC-t.jpg
Managing Conflict Constructively (MCC)
 
This booklet is appropriate for use with the Conflict Style Inventory as either a self study supplement or as a participant booklet in a trainer lead workshop. The booklet includes a detailed explanation of workplace conflict and an 8-step procedure for dealing with conflict constructively.
Price: $29.75
  Marshall Sashkin  
 
DCI-t.jpg
Dealing with Conflict 360- 5 Pack French (DCIF)
 
Most of us are less skilled at handling conflict than we should be. Although studies show that a negotiating behavior is usually the best response to a conflict situation, negotiation is a difficult endeavor-one that requires considerable skill and thought. The normal negotiating behavior, as typically practiced in business and social contexts, does not generally produce high levels of satisfaction for either participant.
Price: $37.50
  INSIGHTS FOR TRAINING AND DEVELOPMENT  
 
DCI-t.jpg
Dealing with Conflict Instrument- 5 Pack Spanish (DCIS)
 
Most of us are less skilled at handling conflict than we should be. Although studies show that a negotiating behavior is usually the best response to a conflict situation, negotiation is a difficult endeavor-one that requires considerable skill and thought. The normal negotiating behavior, as typically practiced in business and social contexts, does not generally produce high levels of satisfaction for either participant.
Price: $37.50
  INSIGHTS FOR TRAINING AND DEVELOPMENT