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Conflict Management - Books
Managing Anger in the Workplace (MAIW)
In any organization, we must contend with competitors and unpredictable markets. There is bound to be conflict and therefore, conflict management is essential. Relationships at work tend to be interdependent, competitive, hierarchical, overexposed, and compulsory. Keeping the interests of yourself, your boss, your peers, your subordinates, your vendors, and your customers in alignment all the time is impossible. Learning the proper conflict management techniques are essential.
The Manager's Pocket Guide to Dealing with Conflict (MPGDC)
Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn conflict managment skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques via proper management.
Dealing With Conflict Trainer's Kit (DCITK)
The Dealing with Conflict Trainers Kit is a complete modular and integrated conflict assessment and training program that
includes 10 online self assessments, 10 Participant Course Books and the comprehensive Dealing with Conflict Leader’s Guide
and the Dealing with Conflict DVD. Proper Conflict Management is the key to resolving these issues. Use the complete program
to deliver from 2 hours to a full day conflict management workshop.
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