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Conflict Management - Books
Managing Anger in the Workplace (MAIW)
In any organization, we must contend with competitors and unpredictable markets. There is bound to be conflict and therefore, conflict management is essential. Relationships at work tend to be interdependent, competitive, hierarchical, overexposed, and compulsory. Keeping the interests of yourself, your boss, your peers, your subordinates, your vendors, and your customers in alignment all the time is impossible. Learning the proper conflict management techniques are essential.
Price: $14.95
Author (s):
Dr. Donald Gibson , Bruce Tulgan
The Manager's Pocket Guide to Dealing with Conflict (MPGDC)
Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn conflict managment skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques via proper management.
Price: $14.95
Author (s):
Lois B. Hart, Ed.D.
Dealing With Conflict Trainer's Kit (DCITK)
The Dealing with Conflict Trainers Kit is a complete modular and integrated conflict assessment and training program that includes 10 online self assessments, 10 Participant Course Books and the comprehensive Dealing with Conflict Leader’s Guide Book and the Dealing with Conflict DVD. Proper Conflict Management is the key to resolving these issues. Use the complete program to deliver from 2 hours to a full day conflict management workshop.
Price: $395.00
Author (s):
Alexander Hiam
Managing Conflict Constructively (MCC)
This human resources booklet is appropriate for use with the Conflict Style Inventory as either a self study supplement or as a participant booklet in a trainer lead conflict workshop. The booklet includes a detailed explanation of workplace conflict and an 8-step procedure for dealing with and managing conflict constructively.
Price: $44.75
Author (s):
Marshall Sashkin