Advanced Search
 
*Products By Subject
Marquee Products
New Products
Coaching & Mentoring
Communication & Interpersonal Skills
Conflict Management
Customer Service
Cust. Servc. - Complete Solutions
Cust. Servc. - Assessments
Cust. Servc. - Books
Cust. Servc. - Course Materials
Diversity
Employee/Career Development
Ethics
Hiring & Selection
Human Resources
Leadership & Management
OD & Consulting Tools
Personality/Emotional Intelligence
Problem Solving & Creativity
Sales & Negotiation
Sexual & Workplace Respect
Teams & Team Building
Training & Development Tools
Wellness & Safety
Other
Licenses
About Us
Contact Us
Help
Distributors
Int'l Partnerships
SPSLPK-t.jpg
The Service Pro: Service Leadership Package (SPSLPK)
 
Overview: A comprehensive program targeting customer service IN’s and OUT’s, ideal for today’s competitive market. Program includes videos, stories, exercises, overheads, role-plays, and more for both managers and service personnel.
Price: $695.00
  INNOVATIVE THINKING INC.  
 
SPSLPK-t.jpg
The Service Pro: Service Leadership Package DVD Version (SPSLPD)
 
Overview: A comprehensive program targeting customer service IN’s and OUT’s, ideal for today’s competitive market. Program includes DVDs, stories, exercises, overheads, role-plays, and more for both managers and service personnel.
Price: $695.00
  INNOVATIVE THINKING INC.  
 
AALVG-t.jpg
AALVG
 
The BASICS Video Series: Ask & Listen Viewers Guide
Price: $29.95
    
 
AAL-t.jpg
AAL
 
The BASICS Video Series: Ask & Listen Video Program
Price: $99.95
    
 
ABC-t.jpg
ABC
 
The BASICS Video Series: The ABC's of Service on the Phone Video Program
Price: $99.95
    
 
ABCVG-t.jpg
ABCVG
 
The BASICS Video Series: The ABC's of Service on the Phone Viewers Guide
Price: $29.95