OD & Consulting Tools

OD & Consulting Tools

Click below for products of each type:

OD & Consulting - Assessments

OD & Consulting - Books

OD & Consulting - Course Materials

Client Relationship Management (CRMCA)

This book reveals how to truly excel at meeting client needs&emdash;and lock in future business, client testimonials, increased referrals and client loyalty. Insightful and full of common sense, Client Relationship Management sheds new light on managing the six elements of successful client relationship management: The client relationship, relationship/project initiation, planning, implementation, closeout, and application/service plan.

Price: $24.95

Author (s):

David A. Po-Chedley

360° Feedback (360DF)

Find out how the emerging technology of multi-source assessment and feedback (360° feedback) can benefit your organization. This is a must introduction to the use of 360 degree feedback for any trainer considering an assessment with multiple raters.

Price: $29.95

Author (s):

ORGANIZATIONAL UNIVERSE SYSTEMS & RICHARD L ROE