This key resource for all training professionals has been carefully revised and updated. The focus continues to be on delivering results, not just training. All the basics are covered including how to tap into learners motivation, customizing for your audience, great presentation techniques, and creative activities that you can use.

New in the third edition:

• Training as a process, not an event
• Five alternative solutions to performance problems
• Creating compelling, high-impact visuals
• Five key questions to ask before implementing e-Learning
• Three reasons why assessment is key
• Seven questions to answer before using instrumented learning

Contents:

• Chapter 1: Creative Genesis--The Origin and Foundation of Creative Training Techniques
• Chapter 2: Presentation Preparation--How to Get Rave Reviews and Results Before You Open Your Mouth
• Chapter 3: Learner Motivation--Making Sure the Audience Keeps Learning After You've Finished Teaching
• Chapter 4: Visual Aids--How to Keep Their Attention When You Absolutely Have to Talk
• Chapter 5: Group Involvement--There's More to Teaching Than Talking to Them
• Chapter 6: Creative Materials--Projects, Case Studies and Role Plays That Encourage Students to Learn from Each Other and Their Shared Life
• Chapter 7: Creating Effective Resource Materials--Materials That Put the Need to Know, Nice to Know, and How to Find at People's Fingertips
• Chapter 8: Presentation Techniques--How to Build and Deliver Powerful Presentations
• Chapter 9: Customizing Training--Getting Your Needs Met Outside and Inside Your Organization
• Chapter 10: Closing the Circle--Putting It All Together: Some Final Thoughts
• Appendix 1: Potpourri
• Appendix 2: Graphics
• Appendix 3: Sources
• Appendix 4: Activity Guides
• Appendix 5: Overhead Transparencies