Service Leadership Facilitator Guide
Price:
Quantity
Price
1 – 9$195.00
10 – 24$185.25
25 – 49$175.50
50 +$165.75
Quantity:  

Service Leadership Facilitator Guide

SLTFF-F.jpg
Authors: Gary Heil & Rick Tate
This training is designed for managers and executives. It teaches 10 proven strategies for creating a service culture in your organization. There are lesson plans for 1 or 2 day workshops and there are 72 power point slides.  
This training is designed for managers and executives. It teaches 10 proven strategies for creating a service culture in your organization. There are lesson plans for 1 or 2 day workshops and there are 72 power point slides.  
 
10 Proven Strategies:
Making a commitment to service
Turning mistakes into service opportunities
Continuous improvement
Listening to--and acting on--new ideas
Facilitating the changing role of management
Defining the playing field
Giving employees autonomy
Measuring service performance
Holding everyone accountable
Celebrating sustained performance
Click Here to View More Information