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The Dealing with Conflict Workshop License (DCW)
Product Code: DCW
Price: $995.00
Quantity:  

Free Dealing with Conflict Instrument  Try the online instrument for FREE!

Interpersonal Conflict May be Ruining Your Organization’s Productivity!

According to the Washington Business Journal, “Managers spend 25-40% of their time dealing with interpersonal conflict.” Your efforts to increase productivity may be missing the mark.  Nothing is more important to your training department than proving that your training programs add to the organization’s growth and productivity.  Studies show that over 65% of all productivity loss can be directly attributed to workplace interpersonal conflict issues.

The Dealing with Conflict Workshop is one of our best selling training products.  The easy to use assessment is a significant improvement over conventional conflict assessments with clearer and more user-friendly results and helpful support material.  

The Dealing with Conflict Workshop License provides you electronic files with unlimited rights to customize, rebrand, and print these training resources at a single site:
  • Dealing with Conflict Leaders Guide with PowerPoint presentation
  • Dealing with Conflict Participant Coursebook
  • Dealing with Conflict DVD and DVD Leaders Guide

The DCI online assessment can be purchased separately with the Dealing with Conflict Workshop License at 15% off retail.

The Dealing with Conflict Instrument (DCI) is a self scoring paper/pencil or online assessment that can be completed in about 10 minutes. The assessement is used as a pre-training exercise and identifies your use of five conflict styles –accommodate, avoid, compromise, compete and collaborate.  Participants learn their your own natural style tendencies when resolving conflicts.  The results can provide clear direction on which styles of conflict resolution need the most improvement.  The workshop teaches participants how to recognize different kinds of conflict situations and then use the most appropriate style. This skilled approach to conflict resolution greatly improves the chances of a successful outcome.

Trainers can modify workshop files to custom fit a training solution to their organizations needs or use these resources off-the-shelf. You can deliver a professional conflict workshop of varying length that teaches participants the collaborate and problem solve reduce conflict and improve working relationships.   

Uses:

What are you doing as a trainer or manager to deal with productivity killing conflict?

  • Teach participants about their own natural style tendencies with either the paper/pencil assessment or the online assessment.
  • Use the Dealing with Conflict online assessment for Self-Directed learning by itself or in conjunction with the Dealing with Conflict DVD to provide a contextual overview. The online assessment produces a comprehensive report of results.
  • Use the Dealing with Conflict Leaders Guide with the assessment and Participant Coursebook to deliver a conflict workshop from 2 hours to a full day in length.
  • Add Video to any length conflict workshop by using the Dealing with Conflict DVD and DVD Leaders Guide.

Key Benefits:

  • Participants learn to solve conflict problems by negotiating for a win/win conclusion instead of a win/lose.
  • Trainers who have worked with the Thomas Kilman conflict assessment or other conflict inventories will appreciate the ease of use facilitating training with the Dealing with Conflict Instrument.
  • Electronic files are provided in Microsoft Word making it fast and easy to modify training resources to create the workshop that fits the need.
  • By using skills learned in Dealing with Conflict, organizations will see more proactive problem solving and fewer bottlenecks caused by conflict.
  • Conflict solutions enhance communication and teamwork while greatly lowering workplace stress.
  • Participants become more competent and more confident handling potential conflict situations, thus reducing stress and increasing productivity.


Key Features:

  • Assessments are online or paper and pencil and can be completed in about 10 minutes.
  • Similar in style to the Thomas Kilman conflict mode instrument.
  • Modular Trainer’s Guide and Particpant Workbook provides options for using the assessment as the focal point of a conflict workshop or as a part of a leadership training program.
  • Significant improvement over other conventional conflict assessments with quick deployment and clear user friendly results.
  • All Dealing with Conflict solutions are easy to use, and flexible to any training need.