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Charlotte Long, M.S.

Charlotte Long, M.S., has over 25 years experience in the casualty insurance industry including over 15 years as training manager and practitioner. She also effectively re-organized and maintained the claim procedures for a Fortune 500 company.

She is a Phi Beta Kappa graduate of Pennsylvania State University and has a Masters Degree in Instructional Design from Towson State University. In 2002, she earned the Certificate in Online Instructional Design from Florida State University. She has numerous professional insurance designations and was recipient of the Society of Insurance Trainers and Educators (SITE) 2003 Innovation Award.

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