HRD Press
products - training - services
View Cart  |  Items: 0  |  Total: $0.00
Customer Login  |  Register
Home My Account About Us Contact Us Help Distributors
Home
About Us
Contact Us
Help
Distributors
25RPN2-F.jpg
25 Plus Role Plays to Teach Negotiation (25RPN2)
Product Code: 25RPN2
Price:
Quantity
Price
1 – 9$149.95
10 – 24$94.95
25 – 49$89.96
50 +$84.96
Quantity:  

If you're a management training and development specialist who needs one or two role-plays to use in a negotiation program, this book's a must. The book provides the opportunity to practice the behaviors used most frequently by successful negotiators-including questioning, clarifying, checking for understanding, summarizing and active listening.

Each of these role plays is based on a unique approach to negotiation embracing three critical concepts:

  • Successful negotiation is not an adversarial process, but a collaborative framework for creative problem-solving
  • The needs and interests of both negotiating parties must be addressed if there is to be a long-term solution
  • Negotiation is an ongoing process, and today's negotiation will affect the long-term relationship between the parties

Try out new behaviors that will help you:

  • Handle situations among co-workers regarding their roles and responsibilities
  • Talk with your employees about their performance
  • Improve relationships between the purchasing staff and internal clients
  • Deal with difficult customers

Sample role-plays:

  • The new project manager
  • The difficult team member
  • The difficult discussion/meeting
  • Engineering changes

© HRD Press, 468 Amherst Road, Belchertown, MA 01007  |  Phone: 800-822-2801 or 413-253-3488  |  Privacy Statement  |  Terms of Use