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Customer Service Commitment Profile Facilitator's Guide (CSCPF)

This Facilitators Guide enables a trainer to lead a half-day HR workshop administering, scoring, and interpreting the Customer Service Commitment Profile. Includes templates for development planning.

Price: $99.95
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Customer Service Commitment Profile- 5 Pack (CSCP)

This 84 item, self scoring assessment helps individuals understand how much “service excellence” is offered to the customer by organization and self.

Price: $79.95
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Sales-Customer Service-Negotiation Skills Annual License

The Sales-Customer Service-Negotiation Skills License. Everything you need, in one place. Save money and expand your training with this great Skills license. Everything you need is included! It is all here.

Price: $1,595.00
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The Service Pro: Better, Faster and Different Workshop (SPBFPD)

Overview: A comprehensive program targeting customer service IN’s and OUT’s, ideal for today’s competitive market. Program includes DVDs, stories, exercises, overheads, role-plays, and more for both managers and service personnel.

Price: $495.00
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Consultant's Advantage Membership - Annual

The *Consultant's Advantage Subscription* provides assessment and development answers to virtually any leadership or management training need on an annual basis. Instead of force fitting a solution, you'll have new training alternatives with pinpoint focus. Assessment platform enables branding with your logo and information Content System with extensive customizable resources for each assessment Premier assessments and workshops that compete in most widely established topic categories Ongoing 20% savings on all purchases

Price: $199.00
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Sales -Customer Service Skills License

Learning Profiles Collection

Learning Profiles are a collection of powerful assessments of an individual's effectiveness in styles, competencies, and commitment with an easy to understand question format and report output.