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Conflict / Sales Training and Assessments 2
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Customer Service Commitment Profile Facilitator's Guide (CSCPF)
This Facilitators Guide enables a trainer to lead a half-day HR workshop administering, scoring, and interpreting the Customer Service Commitment Profile. Includes templates for development planning.
Price: $99.95
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Customer Service Commitment Profile- 5 Pack (CSCP)
This 84 item, self scoring assessment helps individuals understand how much “service excellence” is offered to the customer by organization and self.
Price: $79.95
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The Service Pro: Better, Faster and Different Workshop (SPBFPD)
Overview: A comprehensive program targeting customer service IN’s and OUT’s, ideal for today’s competitive market. Program includes DVDs, stories, exercises, overheads, role-plays, and more for both managers and service personnel.
Price: $495.00
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Sales -Customer Service Skills License
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