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Customer Service Skills Profile Leader's Guide (SSPRF)

This easy-to-use assessment solves one of your biggest headaches in customer service - ensuring consistency in your staff's performance. How? By giving employees a clear picture of their unique strengths and areas they need to work on - and the motivation to acquire all the skills of an all-around good customer service giver.

Price: $99.95
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Performance Skills Leader - Power Pack

Save over $500 and get 10 assessments, Facilitator Guide e-file, Participant Guide e-file! PS Leader is a research-based, 82 item, assessment that gives leaders an objective analysis of their leadership effectiveness in 24 competencies. PS Leader is specifically designed for 360-degree feedback. The assessment helps leaders identify development priorities and determine their known and unknown strengths by comparing their own self-perceptions to those of their supervisor, direct reports, and peers.

Price: $995.00
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Networking & Relationship Building Profile Facilitator's Guide (NRBPF)

This Facilitators Guide enables a trainer to lead a half-day workshop administering, scoring, and interpreting the Networking and Relationship Building Profile.

Price: $99.95
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Strategic Leader Special

Save over $500 with the Strategic Leader Special! Supervisors can complete the online Strategic Leader and review the extensive report of their results as part of a self-directed learning exercise or trainers can use the online Strategic Leader as a pre-course assignment for the organizations management skills training. Easy online administration gives the human resources trainer/administrator control of whether or not supervisors can print/view their assessment reports.

Price: $395.00
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Skills for Internal Consultants Workshop (SICW)

This comprehensive 2-day workshop includes lesson plans, instructor guidance, slides, and participant materials to train trainers to become internal consultants. Ideal for adding value to the training mission and developing key skills in training staff to make them more effective facilitators, internal partners, and change agents who focus on performance.

Price: $99.95
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Professional Skills Courseware Collection (PSCC)

8 customizable, interactive, experiential, soft skills training programs ranging in length from 1-2 days that come complete as Microsoft Word files, but can also be edited to match your specific situation. Fully customizable, all files are provided in Microsoft Word, and include: Instructor Guide Participant Coursebook Pre & Post Tests Evaluations Trainer’s Quick-Start Power point presentation Pre-course assignment Workshop outline Lesson plans Re-branding and customization rights

Price: $2,495.00
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Consultant's Advantage Membership - Annual

The *Consultant's Advantage Subscription* provides assessment and development answers to virtually any leadership or management training need on an annual basis. Instead of force fitting a solution, you'll have new training alternatives with pinpoint focus. Assessment platform enables branding with your logo and information Content System with extensive customizable resources for each assessment Premier assessments and workshops that compete in most widely established topic categories Ongoing 20% savings on all purchases

Price: $199.00
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PSLAMO

The PS Leader assessment process looks beneath the surface at key behavioral skills that make the difference in 24 central leadership competencies. The leader is assessed within each organizations unique culture. Feedback from bosses, co-workers and direct reports identify the most important strengths and needs, pivotal to leader performance and a successful career progression. PS Leader's 24 Competencies enable organizations to: Help effective leaders recognize their greatest strengths and build confidence momentum. Enable managers to see how they lead with a clarity only possible with 360-degree feedback. Produce job specific individual development plans. Set easy to understand performance benchmarks. The newly Revised Facilitator's Guide includes a detailed coaching session outline that walks Facilitators through a sample leaders results to demonstrate the specific results a coach should draw attention to.

Price: $295.00
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Managing By Motivation Leaders Guide (MBMLG)

A trainer or facilitator can easily use the lesson designs, background research, and norms underpinning the MBM questionnaire to lead a half day or full day workshop on motivation using this unique instrument.

Price: $99.95
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50 Actividades para Desarrollar Destezas de Coaching y Mentoring en Directivos (50CMS)

A selection of HR activities covering mentoring and coaching concepts and peer guidance techniques, skills to express performance improvement goals clearly, create open, trusting relationships, and refine a manager’s skills in providing constructive feedback. Activities are fully reproducible and customizable with detailed HR trainer's notes and clear objectives.

Price: $175.00
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