What leaders need to know to lead and succeed

Social Intelligence Skills for

Fire and Emergency Services Supervisors/Managers

By Paul J. Grant and Stephen J. Sampson

Fire and emergency supervisors and managers are often thought of as over-authoritarian and uncaring, with a “just the facts” mentality. Not true, according to these authors. And, in this new resource, they present a set of skills that will allow you to demonstrate your social intelligence and enable you to manage people effectively and with decency.