Eliminate finger-pointing, excuses and blame

Accountability for Results

By Lee S. Johnsen and Thomas Westbrook

The Accountability for Results process is a specific set of behaviors and techniques applied consistently to achieve results. The process is step-by-step, systematic and easy-to-implement and enables any leader to translate the concept of accountability into measurable results. Plus, the highly interactive course uses case studies and video vignettes to bring the concepts to life and generate lively discussion among participants.

Participants will learn how to:

• Clearly define assignments and the results expected
• Make assignments that are specific, measurable and time bound
• Discuss performance with team members Describe how assignments align with department or organizational goals
• Assess each team member’s ability and willingness to complete the assignment
• Stay informed of team members’ progress through meetings, phone calls, emails and reports
• Set timelines
• Select and flex their leadership style based on team member needs
• Use recognition and rewards to empower people
• And much more

Everything you need is here:

• The Accountability for Results Leader Guide provides all the materials you need to lead the four-module course – including half- and full-day options, timing guidelines, PowerPoint slides and detailed facilitation instructions
• The companion Accountability for Results Participant Guide guides participants through the course exercises, assessments, worksheets, case studies and action plan
• The Accountability for Results Quick Reference Guide reminds participants in a simple way to be accountable for their work and performance after the training  

Accountability for Results Leader Guide/104 pp

Accountability for Results Participant Guide/58 pp

Accountability for Results Quick Reference Guide/2 pp