This special offer includes Volumes I and II of Sarah Cook’s Compendium of Questionnaires and Inventories.

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 1  Action Planning

 2  Assertiveness   

 3  Change Management—Individuals                   

 4  Change Management—Organizations   

 5  Coaching Skills

 6  Communication Style               

 7  Conflict Management               

 8   Counseling Style         

 9   Creativity                     

10    Customer Focus—Individuals              

11    Customer Focus—Organizations          

12    Customer Satisfaction              

13    Delegation                   

14    Employee Attitudes                  

15    Empowerment             

16    Evaluation of Training   

17    Facilitation                   

18    Feedback Skills                       

19    Influencing Skills                      

20    Interview Skills            

21    The Learning Organization                   

22    Learning Style              

23    Listening Skills             

24    Management Competencies     

25    Management Style                   

26    Meeting Skills              

27    Mentoring                    

28    Motivation       

29    Negotiation Skills         

30    Organizational Culture  

31    Performance Appraisal Skills   

32    Performance Appraisal Style     

33    Presentation Style        

34    Project Management                

35    Questioning     

36    Recruitment and Selection        

37    Report Writing 

38    Selling Skills    

39    Setting Objectives        

40    Stress Management     

41    Team Behavior

42    Team Effectiveness                  

43    Team Review              

44    Team Self-Appraisal                

45    Telephone Skills          

46    Time Management       

47    Trainer Feedback                    

48    Written Communication

Volume 2 Inventories

Assertiveness

Body Language

Career Management

Change Management

Coaching Skills

Coaching Style

Communication Skills

Consultancy Skills

Continuous Improvement

Customer Service

Delegation

Difficult Situations

Diversity

E-business

Emotional Intelligence

Innovation

Internal Customer Service

Inter-team Working

Knowledge Management

Leadership Behaviors

Leadership Style Thinking

Management Skills

Motivation

Neurolinguistic Programming:

Sensory Specific Preferences

Organizational Culture Audit

Organizational Culture Checklist

Organizational Culture Diagnosis

Organizational Skills

Performance Management

Personal Development Plan

Personal Impact and Influencing Skills

Problem Solving and Decision Making

Project Management

Recognition and Reward

Self-esteem

Stress Management

Team Development

Team Leadership

Team Process

Time Management

Training Needs Analysis

Transactional Analysis

Transferable Skills

Vision

Values

Work–Life Balance