Transforming Workplace Conflict is a comprehensive 2-day trainer-led curriculum where managers, supervisors, and team leaders will learn to manage conflict by identifying conflicting personality styles.
Instructor Guide; Participant Coursebook; Pre- and Post-Tests; Evaluations; Trainer’s Quick-Start; PowerPoint® presentation; Pre-course assignment; Workshop outline; Lesson plans; Customization rights.
Courses can be purchased individually or as part of a collection. Click to see available collections.
Resolving Team Conflict is a 3½ hour workshop during which team members explore individual and the team’s conflict style, and then learn a structured process to resolve conflict on the team. Fully customizable, all files are provided in Microsoft Word, and include:
Trainers use this Participant Guide with the Assessment Facilitator’s Manual to provide key background information on concepts to supervisors. This guide supports a short workshop to facilitate scoring and interpretation of the assessment while also providing skill building exercises.