This simple and easy to use conflict instrument assesses five conflict-handling styles that are effective ways of dealing with conflict.
With this instrument it is easy for participants to learn the positive uses of each style and the most appropriate conflict style to use in any given business circumstance.
Dealing with Conflict is similar in style to the Thomas Kilman conflict mode instrument. Trainers appreciate its ease of use and clearly written descriptions.
Additional Items and Material
Facilitator Guide Participant Guide
Resources Training Course