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The Manager's Pocket Guide to Emotional Intelligence
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The Manager's Pocket Guide to Emotional Intelligence

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Authors: Emily A. Sterrett, Ph.D.

This guide covers the critical emotional qualities that can have a greater impact on success than general intellectual intelligence. Includes best practices on how to enhance self-confidence, empathy, self-control, and other important emotional competencies.

One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the readers EQ skills, resulting in a more successful career and more satisfying life.

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