|
|
The Manager's Pocket Guide to Dealing with Conflict
Price: | | | 1 – 14 | $16.95 | | 15 – 49 | $16.10 | | 50 – 99 | $15.26 | | 100 + | $14.41 |
The Manager's Pocket Guide to Dealing with Conflict
Authors: Lois B. Hart, Ed.D.
Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn conflict managment skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques via proper management.
Conflict causes stress, low morale, and decreased productivity. This pocket guide is for leaders who want to learn skills that will prevent and resolve conflicts and ensure a better working environment. Readers will learn how to recognize patterns of conflict, identify causes of conflict, prevent conflicts from developing (and escalating), and apply conflict resolution techniques. By mastering these skills managers will be able to better serve their employees, helping them to navigate through interpersonal conflicts and maintain workplace productivity.
Contents
- Because
You're Human, You'll Have Conflicts
- Naming
Your Conflicts
- How
Do You React to Conflicts?
- What
Causes Conflicts?
- You
Can Prevent Some Conflicts!
- More
Ways to Resolve Your Conflicts
- Learning
from Your Conflicts
- Bibliography
of Resources on Conflicts
- Index
- About
the Author
Click Here to View More Information
|
|
|
|
View Cart
Customer Login
Register
