The Manager's Pocket Guide to Performance Management (MPGPM)

Every company wants and needs productive, skilled employees. Investing in a work force that can help your business keep pace with the competition may be the most important strategic decision you make. The Manager's Pocket Guide to Performance Management clearly spells out the specific steps a manager can take to ensure improved performance organization-wide. It presents a systems approach to performance enhancement and includes tools for determining current performance levels and establishing desired performance levels.

This handy reference will show managers how to:

• Analyze the performance of individual employees
• Pinpoint the gaps in performance and determine what's causing those gaps
• Develop practical strategies for maximizing performance
• Get the most from your training dollars and ensure that training is successful
• Give recognition of an employee's achievements
• Evaluate whether or not employees are using what they've learned

Contents

Identifying Employee Development Needs
A Systems Approach to Performance Enhancement
Fostering a Learning Organization
Analyzing Employee Performance
Identifying Causes of Performance Gaps
Selecting Non-Training and Training Strategies
Managing Training Resources
Promoting Training Transfer
Evaluating Training Outcomes