Plan De Accion De Servicio Al Cliente (PASCS)

This easy-to-administer activity is ideal training for customer service associates, call center managers, group leaders, as well as internal customer support people, project teams, and supervisors. The result will be renewed awareness, better communication, improved focus, and practical action plans to improve your internal and external customer service.

Use this 2 to 3 hour activity in workshops on:

• Customer Service
• Team Building
• Change Management
• Planning and Goal Setting