Problem Solving Tools and Techniques Courseware (UPSTCW)

Problem Solving Tools and Techniques is a comprehensive two-day workshop that builds problem solving ability in any professional by providing conceptual mastery of a set of tools. Participants work cooperatively to structure and solve problems using a series of proven methods.

Problem Solving Tools and Techniques is part of the Professional Skills Courseware Collection of 8 highly effective, interactive, experiential training programs that comes complete, but can also be edited in Microsoft Word to match your specific situation. Problem Solving Tools and Techniques Courseware includes:

• Pre and Post Tests
• Lesson Plans
• Workshop Outline
• Trainer's Quick-Start
• Instructors Guide
• Participant Coursebook
• Participant Evaluation Form
• Self and Supervisor Development Planning Worksheets
• PowerPoint Presentation
• Unlimited ability to modify, re-brand, and print any of these training resources at a single site in any quantity

HRD Press Courseware titles are targeted, professional, result oriented training that will impact performance; complete, comprehensive, and ready to run, yet customizable; created by award winning instructional design & subject matter experts to incorporate the trainer's perspective and appeal to multiple learning styles. These workshops teach soft skills interactively--the only proven way to turn people skills knowledge into people skills competency.

Each workshop is provided with a job-aid to assist trainers in customizing the content should they decide to do so.

Organization Outcomes with Problem Solving Tools and Techniques

• Participants will have a stable of problem solving tools to facilitate problem solving, especially in the context of work groups.
• By understanding the analytical process that underlies each problem solving tools, participants will be able to select the appropriate tool for the problem and use the tool individually or in a work group to work toward a solution.
• Participants will use these tools to think about and then structure problems and will solve problems more efficiently and effectively.

Participants of this workshop interactively work through these problem solving exercises in groups enabling them the conceptually and cooperatively learn to structure problem solving in new ways.

• Brainstorming
• Multivoting
• Rule of Reduction
• Workflow Diagram
• Fishbone Diagram
• Checksheet
• Pareto Chart
• Survey
• Force-Field Analysis
• Criterion Rating
• Pie Chart
• Histogram
• Scattergram
• Concentration Diagram
• Cost-Benefit Analysis
• Focus Groups

Courses can be purchased individually or as part of a collection. Click to see available collections.