This 330-page “how to” toolkit for leaders to
self-assess and improve core non-technical competencies. Action
planning guides facilitate transfer of new knowledge to the workplace.
Supervisors today face far greater challenges than ever
before. To successfully work with employees and excel in your role, you need a
whole new set of skills. The new edition of The
Competent Leader concentrates on the relationship-building skills you need
to be a stronger and more competent leader —from
communicating and delegating to coaching and motivating, hiring and leading and
beyond.
This book answers the questions supervisors are asking today
including: How can I better manage my time? Will an open door policy improve
communication with employees? What should I delegate and what should I do
myself? Is there a secret to correcting negative behaviors? How should I
prepare for a performance review? Should I confront conflict or let employees
work it out on their own?
Light on theory and heavy on practical suggestions that
work, The Competent Leadershares what the authors—both consultants—are hearing and learning everyday in the field. Here’s a sample
of the key topics covered:
Building
your confidence and self-esteem
Setting
goals and planning actions
Delegating
to succeed through others
Building
high-performing teams
Managing
conflict
Solving
problems creatively
Earning
followers in your leadership role
This is a book you’ll want to read because it’s written in
easy-to-understand language and organized in an easy-reference format.At the end of each chapter are 10 tips that
will boost your confidence and add to your skill set. Also included are a
variety of self-assessments, checklists, worksheets and comparison graphs to
help you not only understand and master these new skills, but apply them in
today’s competitive business environment and thrive.