Eliminate
finger-pointing, excuses and blame
Accountability for Results
By Lee S. Johnsen and Thomas Westbrook
The Accountability for Results process is a specific
set of behaviors and techniques applied consistently to achieve results. The
process is step-by-step, systematic and easy-to-implement and enables any
leader to translate the concept of accountability into measurable results. Plus,
the highly interactive course uses case studies and video vignettes to bring
the concepts to life and generate lively discussion among participants.
Participants
will learn how to:
•
Clearly
define assignments and the results expected
•
Make
assignments that are specific, measurable and time bound
•
Discuss
performance with team members
•
Describe
how assignments align with department or organizational goals
•
Assess
each team member’s ability and willingness to complete the assignment
•
Stay
informed of team members’ progress through meetings, phone calls, emails and
reports
•
Set
timelines
•
Select
and flex their leadership style based on team member needs
•
Use
recognition and rewards to empower people
•
And
much more
Everything
you need is here:
•
The
Accountability
for Results Leader Guide provides all the materials you need to lead
the four-module course – including half- and full-day options, timing guidelines,
PowerPoint slides and detailed facilitation instructions
•
The
companion Accountability for Results Participant Guide guides
participants through the course exercises, assessments, worksheets, case
studies and action plan
•
The
Accountability
for Results Quick Reference Guide reminds participants in a simple way
to be accountable for their work and performance after the training
Accountability for Results Leader Guide/104 pp
Accountability for Results Participant Guide/58 pp
Accountability for Results Quick Reference Guide/2 pp