Rose D. Sloat
Rose served as the Training Coordinator of a billion dollar company for 15 years. She has learned, taught, and applied every component within the training arena from organizing and scheduling training to writing and producing learning events. Rose’s expertise in paying “attention to detail” has enabled The Learning Service, Ltd. to become an effective and efficient means of quality learning for companies who have chosen to outsource their training needs. Rose’s coauthoring of The New Sales Game©, EXCUSES, EXCUSES, EXCUSES...book, 50 Activities for Achieving Excellent Customer Service resource manual, and Stories They Will Remember books through HRD Press and The Customer Service Activity book through AMACOM Books, represents an opportunity to share over 25 years of sales and customer-responsive service experiences.
Darryl S. Doane and Rose D. Sloat are the owners of The Learning Service, Ltd. located in Canton, Ohio. They are international performance-based training and development specialists. The Learning Service, Ltd. specializes in customer service and sales training; managerial and leadership skills development; change, transformation & transition; telephone skills; time mastery; communication skills; performance coaching, and customizing programs specifically suited to an organization’s identified needs. “We believe that an organization’s success depends upon the performance of its people. Our programs impact performance by supplying the necessary tools for individuals to change their own behavior.”
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