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Perfil de Competencias Para el Servicio al Cliente Guia al Entrenador (CSCPFS)
Product Code: CSCPFS |
Price: |
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The Customer Service Commitment Profile is designed to
help individuals understand how much "service excellence" is offered to
the customer. The level of service excellence they offer and that is
offered by the organization as a whole are assessed.
This Facilitators Guide enables a trainer to lead a half-day HR workshop administering, scoring, and interpreting the Customer Service Commitment Profile. Includes templates for development planning.
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