One of our all time Best Sellers!!  This simple and easy to use conflict instrument assesses five conflict-handling styles that are effective ways of dealing with conflict.  With this instrument it is easy for participants to learn the positive uses of each style and the most appropriate conflict style to use in any given specific business circumstance.  Dealing with Conflict is available as an online assessment and as an ideal classroom style, self scoring assessment booklet for teaching professionals, managers, supervisors or employees how to work toward effective conflict solutions. Dealing with Conflict is similar in style to the Thomas Kilman conflict mode instrument.  Trainers appreciate its ease of use and clearly written descriptions. 

The instrument presents 5 conflict styles----accommodate, avoid, compromise, compete, and collaborate. By completing the DCI, you will learn about your own natural style tendencies. Narrative in the assessment booklet enables participants to learn about the advantages and disadvantages of each style.  

• Participants learn their dominant and secondary conflict styles.
• Participants become more flexible in regards to conflict and learn to collaborate toward a solution in most situations.
• Improved conflict resolution helps the organization reduce workplace stress.

In addition to the assessment the Dealing With Conflict Program also offers an instructive Facilitator Guide, Extended SlideShow with embedded video,Training DVD, and Participant Coursebook.  Everything you need is included to quickly get your managers to become better leaders.