HRD Press
products - training - services
View Cart  |  Items: 0  |  Total: $0.00
Customer Login  |  Register
Home My Account About Us Contact Us Help Distributors
Home
Best Sellers
50 Activities Library -
Learning Profiles Collection
Licenses
Coaching & Mentoring
Communication & Interpersonal Skills
Conflict Management
Courseware
Hiring & Selection
Leadership
Management & Supervision
Managing Change
Personality/Emotional Intelligence
Sales & Negotiation
Teams & Team Building
Training & Development
Manager's Pocket Guides
Leadership 3
Skills Licenses
Communication Skills License
Conflict Skills License
Customer Service-Sales Skills License
Emotional Intelligence-Personality Skills License
Leadership Skills License
Management Skills License
Team Skills License
Training Skills License
About Us
Contact Us
Help
Distributors
Sales-Customer Service-Negotiation Skills License
Price: $1,595.00
Quantity:  

Sales-Customer Service-Negotiation Skills License

SCS2-F.jpg
Authors: HRD Press

The Sales-Customer Service-Negotiation Skills License.  Everything you need, in one place. Save money and expand your training with this great Skills license. Everything you need is included! It is all here.

 

 

 

 

The Customer Service - Sales - Negotiation Skills License

The Customer Service - Sales -Negotiation Skills License is a complete solution for all your training needs.  Whether you need an online assessment, training workshop, training activities, or self-development resources and job aids, we've got you covered.  Get Started Now! 

No Risk - 30-day Money Back Guarantee - No Questions Asked. 

 

Fifty (50) Online Assessments for each of the following, plus Facilitation Resources, … and much more * (some limitations apply).                                                                               

  • Customer Service Commitment Profile
  • Customer Service Skills Profile
  • Negotiation Styles Profile
  • Sales Effectiveness Profile

* Assessments include Customizable Facilitator Guide & Slideshow, and Reproducible Participant Coursebooks

See the full listing of license resources below… 

Assessments

  • Customer Service Commitment Profile
  • Customer Service Skills Profile
  • Negotiation Style Profile
  • Sales Effectiveness Profile
  • Customer Service Commitment Participant Coursebook
  • Customer Service Commitment Profile Facilitator Guide
  • Customer Service Skills Profile Facilitator Guide
  • Customer Service Skills Participant Coursebook
  • Negotiation Style Profile Facilitator Guide
  • Negotiation Style Profile Participant Coursebook
  • Sales Effectiveness Profile Facilitator Guide
  • Sales Effectiveness Profile Participant Coursebook

Activities - Worskshops

  • 20 Reproducible Workshops for Customer Service Volume I 
  • 20 Reproducible Workshops for Customer Service Volume II 
  • 25 Reproducible Activities for Customer Service Excellence
  • 25 Role Plays To Teach Negotiation, 2nd Edition
  • 25 Sales Strategies and Activities
  • 50 Activities for Achieving Excellent Customer Service
  • 50 Activities for Sales Training 
  • 50 Activities To Teach Negotiation

Books

  • 101 Ways to Build Better Customer Relationships 
  • 54 Golden Nuggets
  • Excuses, Excuses, Excuses…
  • Flawless Customer Service
  • How to Get Your Customers Swearing by You, Not at You
  • Stories They Will Remember
  • The Constant Customer
  • The Everyday Negotiator

Job Aids

  • Effective Networking and Relationship Building One Page Coach
  • Handling Complaints Skillbuilder 
  • Improving Customer Service Skillbuilder 
  • Improving Customer Service One Page Coach
  • Interviewing/Selection Skillbuilder 
  • Networking Skillbuilder 
  • Negotiating Skills Skillbuilder 
  • Negotiating Skills One Page Coach
  • Sales Effectiveness Skillbuilder 
  • Telephone Skills Skillbuilder

An all-inclusive approach to learning and development.

Results oriented, Learner focused, Cost effective ... Get started now!

Click Here to View More Information
© HRD Press, 468 Amherst Road, Belchertown, MA 01007  |  Phone: 800-822-2801 or 413-253-3488  |  Privacy Statement  |  Terms of Use